Shipping policy

 

DELIVERY 

Orders placed before 2pm AEST on a business day (Mon-Fri, excluding public holidays) will be dispatched the same day. Orders placed after 2pm AEST on a business day, will be dispatched the next day.  Please allow for a minor dispatch delay on launch days as we work to pick and pack high order volumes. 

Please note that we are working as fast as we can to try and meet all delivery times but sometimes there may be delays. This can occur for a number of reasons including but not limited to courier delays, logistics or bad weather. If your package is delayed, please know that we will keep you updated as much as possible. 

If you are having any trouble with your order being delayed please feel free to get in touch with our team at orders@levatelabel.com.

ADDITIONAL INFORMATION 

Orders will be processed and delivered Monday-Friday, except in cases where there are national holidays. Be aware that when there are national holidays orders may experience longer processing and delivery times. 

SHIPPING 

Upon finalising your order, there will be a number of delivery options to choose from.

DOMESTIC (Within Australia) 

We offer two different shipping options within Australia:

  • Standard shipping 
  • Express shipping 
  • Free shipping for orders over $150 (AUD). (EXCLUDING SALE PERIODS)

Please see estimates below: 

LOCATION

POSTAL COURIER

SHIPPING ESTIMATE

AUSTRALIA

AUS POST STANDARD

AUS POST EXPRESS

3 + Business Days 

1-3 Business Days 



INTERNATIONAL  

International standard shipping can take anywhere from 7-25 business days. 

IMPORT LIABILITIES AND TAXES 

If your order is dispatched internationally, it may have to be cleared through customs. As a result, there may be fees that have to be paid depending on the country. Please note that Levate Label does not cover import liabilities that may be applied by the government of the destination country. Levate Label will not be held liable or responsible for the custom delays, duties or taxes that may apply. 

Levate Label is not responsible for notifying customers that their item(s) are awaiting the payment of customs duties and taxes. Shipping charges are non-refundable.